We want you to feel like every item is the perfect match for your home. With our simple returns process, you can shop online worry-free.

If something doesn’t work out, you can send items back within 30 days of delivery.
  • Start the return process within 30 days of receiving your item.
  • Product must be in new or unused condition, with all original product inserts and accessories.
  • Shipping costs will be the responsibility of the customer in cases of buyer’s remorse returns, such as an item didn’t fit, didn’t like the color/quality, changed your mind, ordered by mistake, bought it somewhere else, etc.
  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product.
  • Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item.
  • We inspect all returned items and will refund you based on the condition of the item. We award a partial refund for opened or used products.
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by:
  • Sending you replacement parts or accessories
  • Replacing the product or
  • Issue a refund
  • And we’ll also cover the cost of any return shipping
  • If the product is not defective, return shipping fees will apply and/or a partial refund may be issued

Return Procedure

Email us the order and item you wish to return, and leave the reason why you want to return the item. (the more information you provide, the quicker we can process your return). You’ll receive a message from our customer service as soon as possible with your return options. Customer Service Email: service@idastock.com

For items delivered via UPS or FedEx:Print the shipping label from your return confirmation email, and bring the package to a nearby drop-off location.
For large, heavy, or fragile items delivered via special carrier: Follow the same steps above, but instead of printing a shipping label, we’ll coordinate for the carrier to pick up the item at your convenience.
You have successfully subscribed!
This email has been registered
ico-collapse
0
Recently Viewed
ic-cross-line-top
Top
ic-expand
ic-cross-line-top